Contact Us

Customer Services – for general enquiries

Our customer services team is available Monday to Friday, 9am to 5pm.
Contact details

If you are unhappy with our service – complaints

We have a dedicated team available Monday to Friday, 9am to 5pm.
Contact details

  • Telephone: 01244 200 313
  • Email: complaints@thefundingcorporation.com
  • Complaints Team, The Funding Corporation, International House, Kingsfield Court, Chester Business Park, Chester, CH4 9RF

Where you are not satisfied with our final response or eight weeks have passed since you first raised your complaint you may have the right to refer your complaint to the Financial Ombudsman Service. You have six months from the date of our final response to refer your complaint to them.

Contact details for the Financial Ombudsman Service can be found using the following link:

Website: http://www.financial-ombudsman.org.uk

Difficulties making your repayments – Collections

Our team is available Monday to Friday 8am to 7pm.
Contact details

  • Telephone: 01244 200 084
  • Email: collections@thefundingcorporation.com
  • Collections Department, The Funding Corporation, International House, Kingsfield Court, Chester Business Park, Chester, CH4 9RF

Join our team

The Funding Corporation group has a unique business model and this means there are a wide variety of roles to choose from.

If you would like to find out if we have a vacancy to suit you please email: hr@thefundingcorporation.com