Contact Us

Contact us when you need help or support, or if you have a general enquiry

Customer Services

Our customer services team is available Monday to Friday, 9am to 5pm.

If you are unhappy with our service

We have a dedicated team available Monday to Friday, 9am to 5pm. To ensure you are connected to the correct team please chose from the options below:

 The Funding Corporation (2) Limited

Cygnet Financial Services Limited


If you wish to speak to a collections representative about your agreement, this department is open Monday to Friday 8am to 7pm.

Telephone: 0845 271 5203*

*Please refer to the website “Important Information” for call notices and charges.

Join our team

The Funding Corporation group has a unique business model and this means there is wide variety of roles to choose from, whether you are looking for a role in customer services or something more specialist such marketing or collections, we may have a role for you. If you would like to find out if we have a vacancy to suit you email Alternatively fill out an application form and send it to, along with your CV.

If contacting us in writing

If contacting us in writing, please ensure the correct postage is paid and send all correspondence to:

International House
Kingsfield Court
Chester Business Park

If you write, please include a customer reference number where applicable. This will help to speed up response times.

Alternatively if you have a general enquiry, email us using the form below.