Contact Us

Contact us when you need help or support, or if you have a general enquiry

Customer Services

Our customer services team is available Monday to Friday, 9am to 5pm.

If you are unhappy with our service

We have a dedicated team available Monday to Friday, 9am to 5pm. To ensure you are connected to the correct team please chose from the options below:

 The Funding Corporation (2) Limited

Cygnet Financial Services Limited

Collections

If you wish to speak to a collections representative about your agreement, this department is open Monday to Friday 8am to 7pm.

Telephone: 0845 271 5203*

*Please refer to the website “Important Information” for call notices and charges.

Join our team

The Funding Corporation group has a unique business model and this means there is wide variety of roles to choose from, whether you are looking for a role in customer services or something more specialist such marketing or collections, we may have a role for you. If you would like to find out if we have a vacancy to suit you email HR@thefundingcorporation.com. Alternatively fill out an application form and send it to HR@thefundingcorporation.com, along with your CV.

If contacting us in writing

If contacting us in writing, please ensure the correct postage is paid and send all correspondence to:

International House
Kingsfield Court
Chester Business Park
Chester
CH4 9RF

If you write, please include a customer reference number where applicable. This will help to speed up response times.

Alternatively if you have a general enquiry, email us using the form below.